Licence Conditions and Codes of Practice | Updated 1st April '24

The Licence Conditions and Codes of Practice (LCCP) set out the requirements all licensees must meet in order to hold a Gambling Commission licence.

On the 1^st of April a number several changes to the LCCP will take effect following a consultation:

1 - Summary of changes in relation to remote multi-operator self-exclusion

The Gambling Commission has decided to extend the requirement to participate in the GAMSTOP multi-operator self-exclusion scheme to all gambling businesses that make and accept bets by telephone and email.  This is no de-minimis level of business and all such gaming will now require Operators to register with GAMSTOP.  This measure will apply to all remote licences, including ancillary remote licences.

2 - Summary of changes in relation to reporting of deaths by suicide

The Gambling Commission has decided to add a requirement for all gambling businesses to inform them when they become aware that a person who has gambled with them has died by suicide.

The Commission recognised in the consultation that the information provided by gambling businesses would not and cannot be used to measure suicides associated with gambling or act as a proxy for such figures. This is because gambling businesses will not always be aware when a person who has gambled with them has died by suicide and so the reported figures may not be complete, and also because the figures will not be able to tell us which suicides were associated with the customer's gambling, which is a highly complex assessment beyond the remit of gambling businesses and the Commission.