Terms and Conditions

John Gaunt and Partners are solicitors authorised and regulated by the Solicitors Regulation Authority (SRA), practising in England and Wales. Our SRA number is 173393. The Solicitors Regulation Authority website is at www.sra.org.uk. Solicitors' code of conduct rules can be found on that website.

The practice has the benefit of professional indemnity insurance with AIG Europe Limited of The AIG Building, 58 Fenchurch Street, London, EC3M 4AB with worldwide territorial coverage - further details available on request.

A list of partners and their qualifications are available for inspection at Omega Court, 372-374 Cemetery Road, Sheffield, S11 8FT.

John Gaunt and Partners are VAT registered. Our VAT registration number is 651 6521 47.

John Gaunt and Partners use the word "partner" to refer either to a partner of John Gaunt & Partners (the "firm");an office holder in a partner; or an employee of the firm with equivalent standing and qualifications.

It is a requirement of the SRA to publish our firm's diversity data, however due to data protection legislation this information is not available.

Terms

The following terms govern your use of our website. By using our website, you accept the following terms.

The terms may be updated or altered from time to time.  Revised terms will apply to the use of our website from the date of their publication on our website.

If you do not agree to the following terms then you should cease using our website immediately.

Intellectual Property Rights

You acknowledge that the intellectual property rights in the website and material on the website belong to us or a third party that supplied the same. All these intellectual property rights are reserved save as provided for in the following terms.

Permitted Use

You are permitted to view, download and print pages from the website solely for your own personal use subject to any other terms as set out in this policy.

You are prohibited from:

• publicly showing material from this website;
• using material from this website for a commercial purpose;
• publishing material from this website;
• distributing material from this website except with prior permission;
• using this website for any unlawful purpose or in a way that causes, or may cause, damage or harm to the website.

Access

Parts of the website are subject to restricted access.  We reserve the right to restrict access to any and all parts of our website at our discretion.

Any user ID and / or password we supply you with to enable you to access restricted areas of our website must be kept confidential.

We may disable any user ID and / or password at our discretion without notice or explanation.

Warranties & Legal Advice

The material on this website is for general information purposes only and does not constitute legal or any other type of professional advice. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.

To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).

Users should always seek specialist legal advice before taking or refraining from any action as a result of the contents of this website. 

Links

Linked sites are not under the control of John Gaunt & Partners and are provided for convenience only.  John Gaunt & Partners are not responsible for the contents of any linked site and cannot guarantee the availability of linked pages on third party sites.  The inclusion of any link does not imply endorsement or approval by John Gaunt & Partners of the linked site.

Law

The above terms will be governed in accordance with English law and any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Anti-Bribery Statement

John Gaunt and Partners expect all its employees and agents to always conduct company business in accordance with John Gaunt and Partners required standards of ethical behaviour and honesty.

Among the most significant laws and regulations that govern the John Gaunt and Partners operations are those that prohibit the payment or receipt of money, or gifts and hospitality of value, in order to receive an undue commercial benefit or personal advantage. Such behaviour, notwithstanding the requirements of The Bribery Act 2010 is a clear violation of its business conduct/ethos.

John Gaunt and Partners forbids its employees from making or accepting any bribe or kickback intended to secure favoured treatment for or from John Gaunt and Partners or any customer or supplier of John Gaunt and Partners outside what would be considered a normal and appropriate expression of business courtesy.

Every John Gaunt and Partners employee and agent is responsible for carefully reading and understanding this statement and the Anti-Bribery Policy and strictly complying with every aspect of their requirements.

Complaints

John Gaunt and Partners are committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, please contact either the solicitor dealing with your matter or the Practice Manager Jonathan Pupius by email to info@john-gaunt.co.uk or by post to our office. We have a procedure in place which details how we handle complaints which is available upon request. We have eight weeks to consider your complaint. If we have not resolved it within this time you may complain to the Legal Ombudsman.

If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman at http://www.legalombudsman.org.uk/ to consider the complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint or within a year of the act or omission about which you are complaining occurring (or you becoming aware of it).