Best Bar None scheme launched in Manchester Airport Group
2019
In conjunction with Best Bar None the Manchester Airport Group (MAG), encompassing Manchester, London Stansted and East Midlands airports, recently announced a ‘pilot’ scheme (no pun intended) at their airports.
Since the creation of an industry Code of Practice two years ago to deal with disruptive passengers, the aviation sector has been working together to help reduce the number of alcohol-related incidents of disruptive behaviour. As part of those efforts MAG have worked with Best Bar None to devise a bespoke scheme that would be compatible with the practicalities of airside alcohol retailing,
Graeme Elliott, Group Corporate Affairs Director, MAG, is quoted saying:
“We are proud to be the first airport group in England to sign up to Best Bar None. As an airport operator we believe our passengers have a right to buy alcohol in duty free or enjoy a drink in a bar or restaurant at the start of their holiday before their flight departs. But we are also clear that passengers drinking alcohol must always be responsible and should never impact on the enjoyment or safety of any other passenger.
“This partnership with Best Bar None is the latest example of MAG leading the industry in finding ways to further reduce the small number of incidents of alcohol-related disruptive behaviour and to create a safe and welcoming environment for all of the 60 million passengers that pass through our airports each year.”
Chairman of Best Bar None, Lord Smith of Hindhead, is also quoted:
“The announcement today is really positive news and we are delighted to be working in partnership with Manchester Airport Group to develop an airport specific version of the Best Bar None scheme. Incidences of drunk and disorderly passengers in airports or on board aircraft are fortunately relatively few and far between, but when they do happen, they present a real threat to both staff and fellow passengers.
“Ensuring that all premises within airports are recognised for delivering the appropriate training, followed by rigorous checks and assessment through the Best Bar None scheme, will help to reinforce existing work being done to minimise any disruptive behaviour caused by excessive alcohol consumption.”
If this trial is successful it is hoped the BBN scheme may be extended to other airports across the county.